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1. Resolve customer complaints via phone, email, & chat. 2. Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. 3. Prepare reports by collecting and analyzing customer information. 4. Contribute to team effort by accomplishing related results as needed. 5. Identify and assess customers needs to achieve satisfaction. 6. Build sustainable relationships
Roles and Responsibilities: Technical design, implementation, deployment, and support. Partner with Business Analysts to review and implement business requirements. Perform development and unit testing, working closely with Business. Mentors and oversees the development of resources, including reviewing designs and performing code reviews. Ensure designs are in compliance with specifications Contribute in all phases of the development lifecycle Developing high-volume, low-latency
NIIT is Hiring Fresher’s/ Experiencefor ‘Online Support’ Profile Responsibilities and Duties: Monitor exams on multiple live online exam sessions simultaneously and through-out the day for various geographies in 24/5 environment for different durations Open and close the exam for the candidate Making sure students do not cheat or manipulate the test in any way Recording violations in the system, and
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